Last updated: 01/08/2025

These Terms and Conditions govern your use of our website and your purchase of products from MossieLinen ("we", "us", "our"). By using our website and placing an order, you agree to be bound by these Terms and Conditions.

 

1. Introduction

1.1. These Terms and Conditions set out the agreement between you and us for the use of our website www.mossielinen.co.za ("the Website") and the purchase of goods.

1.2. By using the Website and/or purchasing goods, you agree to these Terms. If you do not agree, you must not use the Website.

1.3. If you are under 18, you must have permission from a parent or legal guardian to use this Website and make purchases.

1.4. If you have any questions about these Terms, please contact us at:

  • Email: mossielinen@yahoo.com
  • Phone: +2782 747 9402

 

2. Supplier Information (ECTA Compliance)

In terms of the Electronic Communications and Transactions Act 25 of 2002, the following information is disclosed:

  • Supplier: MossieLinen
  • Website: www.mossielinen.co.za
  • Email: mossielinen@yahoo.com
  • Main business: Online retail of table linen and related décor products
  • Pricing: All prices include VAT (if applicable) and are in South African Rand

 

3. Use of the Website

3.1. You agree to use the Website only for lawful purposes.

3.2. You may not:

  • Upload harmful, defamatory, or unlawful content
  • Attempt to gain unauthorised access to the Website
  • Use the Website in a way that interferes with its operation

3.3. All login details (if applicable) are your responsibility. You agree to keep them safe and not share them.

3.4. We may remove any content or restrict access to the Website at our discretion without notice.

 

4. Orders and Payment

4.1. Orders are only processed once full payment is received.

4.2. You will receive an order confirmation email after successful payment.

4.3. We reserve the right to cancel orders and refund you in case of pricing errors or stock issues.

 

5. Delivery

5.1. We deliver throughout South Africa using trusted third-party couriers.

5.2. Estimated delivery times are provided at checkout but are not guaranteed. We are not liable for courier delays or events outside our control.

5.3. It is your responsibility to ensure that your delivery address is complete and correct. We are not liable for failed deliveries due to incorrect information provided.

5.4. International Shipping:
We offer international shipping on request. Please contact us at [your email address] for a custom quote and shipping options based on your location. Any customs duties, taxes, or import charges applicable in the destination country will be the responsibility of the recipient.

 

6. Returns and Refunds

Please see our Return Policy for full details. In short:

  • Items may be returned within 7 days of delivery if unused and in original condition
  • Custom or personalised items are non-returnable (unless faulty)
  • You are responsible for return shipping unless the item was faulty or incorrect

 

7. Product Descriptions and Accuracy

7.1. We make every effort to ensure product descriptions and photos are accurate. However, slight colour or texture variations may occur.

7.2. We reserve the right to change product details, availability, and pricing without notice.

 

8. Intellectual Property

8.1. All content on this Website — including text, photos, graphics, logos, and designs — is the intellectual property of Mossielinen.

8.2. You may not use, reproduce, or distribute any content without our written consent.

 

9. Limitation of Liability

9.1. We are not liable for:

  • Indirect, incidental, or consequential losses
  • Any damage caused by viruses, data breaches, or website downtime
  • Delays or failures caused by events outside our control

9.2. Our total liability, if any, shall not exceed the purchase price of the goods ordered.

 

10. Privacy and Data Protection

We comply with the Protection of Personal Information Act (POPIA).

 

11. Changes and Termination

11.1. We may update these Terms at any time. Continued use of the Website means you accept the latest version.

11.2. We may suspend or terminate your access if you breach these Terms.

 

12. Governing Law

These Terms are governed by the laws of South Africa. Any disputes will be handled in South African courts.

 

13. Contact Us

For questions or concerns, contact:

  • Business Name: Mossielinen
  • Email: mossielinen@yahoo.com
  • Phone: +2782 747 9402
  • Address: Table view, Cape Town, 7441